VivoRank - bookings + smart deposits

Industry: SportsTech SaaS (multi-tenant clubs). Company size: SMB to mid-market operators.

Overview

VivoRank needed a booking and operations layer that could reduce no-shows, support club workflows, and keep shipping without rework every sprint.

VivoRank booking and operations dashboard

Core challenges

Manual reservation coordination was creating avoidable support load.
No-show risk was impacting revenue and club operations.
The product needed multi-tenant structure and role-aware flows from the start.

What was delivered

Reservation flows with deposit logic and operational guardrails.
Role-based backoffice workflows for clubs and staff.
WhatsApp-first reminders and reporting views that support day-to-day execution.

Business outcome

A clearer booking operation with less manual follow-up.
A stronger baseline for reliable attendance and weekly product delivery.
A SaaS foundation ready for the next growth and automation layers.

Delivery scope

Product scoping and workflow design
Frontend and backend implementation
Operational reporting and release-ready setup

Faster operations, improved attendance reliability, and a platform ready for weekly shipping.

No-shows and manual coordination created revenue leakage and poor member experience. Built booking, deposit flows, role-based operations, and WhatsApp-first reminders.

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